Shipping and Handling
Here at the Forest School Shop we offer a fast service and pack thousands of products each and every week. On these pages, you will find all of the important delivery details that you will need to select the appropriate delivery service for you.
Forest School Shop shows prices including VAT as standard - the prices outlined in the tables below will show including VAT for ease. You can toggle between different views using the VAT feature (top right hand of the website).
All parcels are sent to the address provided at the time of the checkout, or if using Paypal as your payment choice then we will deliver to the address that Paypal provide to us. It is vital that you keep these details current.
Below we have provided a table detailing shipping methods used, along with an estimate of delivery timescales. These are to be used as a guide, and whilst the vast majority of orders shall arrive on time, there are, on occasions times when events beyond our control may delay delivery.
In the rare event of a lost parcel, we will require up to 14 business days before being able to replace or credit for any lost goods.
Due to the nature of some of the goods that we supply, please also bear in mind that we have to carry out age validation checks on anyone purchasing restricted goods, such as knives or saws. If this is the first time you’ve placed an order for age-restricted goods from us, there may be an additional delay in your first shipment whilst we validate your credentials, regardless of the method chosen.
Business to business orders placed with us via telephone, email or post, may be charged at different rates to those shown below. The prices stated below are for orders placed and completed online.
UK Delivery Service Options
* Standard Free Service [Free above £70.00 as an option] - This service is available to all non-restricted UK postcodes and for non-postal surcharge goods - if your postcode is a restricted one, we will need to contact you as there may be a cost involved. Some items (very few) may have a surcharge and do not qualify for free shipping due to size or volumetric weight - this will be displayed under the product in the basket. Parcels are sent by Royal Mail or non-express services. This method sometimes requires a signature or proof of ID upon delivery. This is a no-rush service and LEAVES US WITHIN 7-10 business days (sooner when we're less busy).
** Standard - Typically sent with Royal Mail or non-express services. Typically LEAVES US WITHIN 3-5 business days.
IMPORTANT NOTE: If you have ordered age-restricted goods we need to verify your identification and date of birth. This is usually a swift and easy process (once you've supplied your ID), but on occasions may take longer. It is vital that you supply a valid contact number and email address that you check frequently as if we need to speak with you and can't, your order may be placed on hold.